pinasjili Privacy Policy
Your Data, Protected

pinasjili is an online gaming platform serving Filipino players with a wide selection of casino games, live dealer tables, slots, fishing games, and bingo. As an operator serving players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City — we understand that the privacy and security of your personal information is of paramount importance.

This Privacy Policy applies to all personal data collected through the pinasjili website, mobile platform, customer support channels, and any other pinasjili services. It applies to all registered players, visitors, and any individual who interacts with the pinasjili platform in any capacity.

We are committed to handling your personal data with transparency, integrity, and in full compliance with Philippine data protection law. If you have any questions about this Policy or how pinasjili handles your data, please refer to Section 14 for our contact details.

For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, pinasjili is the personal information controller responsible for the personal data collected through the pinasjili platform.

pinasjili has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for the pinasjili DPO are provided in Section 14 of this Policy.

pinasjili collects personal data that is necessary to provide our services, comply with legal and regulatory obligations, and maintain the security and integrity of our platform. The categories of personal data we collect include:

3.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Nationality and country of residence
• Email address and mobile number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Government-issued ID (Philippine passport, SSS ID, UMID, driver's license, or equivalent)
• Proof of address (utility bill, bank statement, or equivalent)
• Selfie or facial verification image (where required)
• Proof of payment method ownership

3.3 Financial & Transaction Data

• Deposit and withdrawal history
• Payment method details (GCash account reference, PayMaya reference, BPI/BDO/Metrobank account details — stored in tokenized or masked form)
• Transaction amounts in Philippine Peso (₱)
• Bonus and promotional activity records

3.4 Gaming Activity Data

• Game session history, bet amounts, and outcomes
• Responsible gaming tool usage (deposit limits, self-exclusion requests)
• Platform interaction logs

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and duration
• Cookie and tracking data (see Section 7)

3.6 Communications Data

• Customer support chat and email correspondence
• Feedback and survey responses
• Marketing communication preferences

pinasjili uses the personal data we collect for the following purposes:

Under the Philippine Data Privacy Act of 2012, pinasjili processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and pinasjili — specifically, to provide you with access to the pinasjili gaming platform and associated services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Legitimate Interests: Processing is necessary for pinasjili's legitimate interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your data protection rights.
• Consent: For certain processing activities — such as sending marketing communications — pinasjili relies on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

pinasjili does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your personal data with third parties only in the following limited circumstances:

• Regulatory Authorities: pinasjili is required to share certain player data with PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities as required by law.
• Payment Processors: To process your deposits and withdrawals, pinasjili shares necessary financial data with payment service providers including GCash, PayMaya, BPI, BDO, and Metrobank. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: pinasjili may use third-party KYC and identity verification service providers to assist with age and identity verification. These providers process your data solely for verification purposes and are contractually bound to maintain confidentiality.
• Technology & Platform Providers: pinasjili works with technology partners who provide game content, platform infrastructure, and security services. These partners access only the data necessary to provide their specific services and are bound by data processing agreements.
• Legal Proceedings: pinasjili may disclose your personal data if required to do so by a valid court order, subpoena, or other legal process under Philippine law.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of pinasjili's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

pinasjili uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and analyze platform usage. The types of cookies we use include:

• Essential Cookies: These cookies are strictly necessary for the pinasjili platform to function. They enable core features such as secure login sessions, account authentication, and platform navigation. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language and responsible gaming tool configurations — to provide a more personalized experience.
• Analytics Cookies: pinasjili uses analytics tools to understand how players interact with our platform, which pages are most visited, and where technical issues occur. This data is used in aggregated, anonymized form to improve the pinasjili platform.
• Security Cookies: These cookies help pinasjili detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pinasjili platform. For more information on managing cookies, refer to your browser's help documentation.

pinasjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and pinasjili servers is protected using 256-bit SSL/TLS encryption. Sensitive data at rest, including payment information and identity documents, is stored using AES-256 encryption.
• Access Controls: Access to personal data is strictly limited to pinasjili personnel and authorized third parties who require it to perform their specific functions. All access is governed by role-based access controls and logged for audit purposes.
• Infrastructure Security: pinasjili's platform is hosted on secure, access-controlled server infrastructure with firewalls, intrusion detection systems, and regular vulnerability assessments.
• Password Security: Player passwords are stored using industry-standard one-way hashing algorithms. pinasjili staff cannot view your password in plain text.
• Security Audits: pinasjili conducts regular internal and third-party security audits to identify and remediate potential vulnerabilities in our systems.
• Incident Response: pinasjili maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, pinasjili will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

pinasjili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

Upon expiry of the applicable retention period, pinasjili will securely delete or anonymize your personal data in accordance with our data disposal procedures. Where data is anonymized rather than deleted, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pinasjili:

• Right to Be Informed: You have the right to be informed about how pinasjili collects, uses, and processes your personal data — which is the primary purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data pinasjili holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data pinasjili holds about you. You may update certain account details directly through your pinasjili account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pinasjili's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to pinasjili's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe pinasjili has violated your data privacy rights.

To exercise any of these rights, please contact pinasjili's Data Protection Officer using the contact details provided in Section 14. pinasjili will respond to all valid data rights requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

The pinasjili platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style online gaming. pinasjili does not knowingly collect personal data from individuals under the age of 21.

As part of our registration and KYC process, pinasjili verifies the age of all players. Any account found to belong to a person under 21 years of age will be immediately suspended and all associated funds will be handled in accordance with PAGCOR guidelines.

pinasjili primarily stores and processes your personal data within the Philippines. In certain circumstances, your personal data may be transferred to, stored in, or processed by systems located outside the Philippines — for example, where pinasjili uses technology or service providers with infrastructure in other jurisdictions.

Where such international transfers occur, pinasjili ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses requiring the recipient to protect your data to Philippine standards
• Transfers to jurisdictions recognized as providing adequate data protection
• Other legally recognized transfer mechanisms approved by the National Privacy Commission

pinasjili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulations, or for other operational, legal, or regulatory reasons.

When we make material changes to this Policy, we will notify you by posting the updated Policy on the pinasjili website with a revised effective date, and where appropriate, by sending a notification to your registered email address. The updated Policy will take effect from the date indicated at the top of the document.

Your continued use of the pinasjili platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how pinasjili protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or pinasjili's handling of your personal data, please contact our Data Protection Officer: